Terms & Conditions

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Terms & Conditions

The Alcatraz Black Card is issued by and remains the property of Alcatraz which reserves the right to withdraw the card at any time and without notice.

  1. Alcatraz reserves the right to alter or amend the conditions of operations of the scheme at any time without notice.
  2. The Black Card is to be used by the authorised signatory only and is not transferable.
  3. The holder will receive 5 points for every £1.00 spent in excess of £10.00.
  4. When a customer collects a FULL 1,000 points the card entitles the holder to £10.00 reduction from the final bill on your next visit at any participating Alcatraz venues.
  5. Cannot be redeemed for cash.
  6. There is a £10.00 minimum spend.
  7. To qualify for any discounts or offers, the card must be presented at the till at the time of setting the bill.
  8. Alcatraz does not accept liability for lost, stolen or damaged cards.
  9. Alcatraz reserves the right to take any appropriate action deemed necessary where it is found the cardholder has used the card in breach of these terms and conditions.
  10. Up to £50.00 (5.000 points) in Loyalty points can be redeemed at one time per day.
  11. Points can only be redeemed in multiples of £10.00 (1,000 points).
  12. Customers can not earn points on rooms, function hire or on other promotions.
  13. The manager's decision is final.
  14. By using this card you agree to our terms and conditions.
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